Air New Zealand Flight Status

Air New Zealand

Air New Zealand is flag carrier airline of New Zealand – an island country in the southwestern Pacific Ocean. Their driving purpose is: 'Enrich our country by connecting New Zealanders to each other and New Zealand to the world'. The airline fly more than 20 domestic and 32 international destinations in 20 countries, focusing on Australasia and the South Pacific. Air New Zealand welcomes more than 17 million passengers every year, with 3,400 flights per week before Covid-19. It's also a member of the extensive Star Alliance network, which means you can book with Air New Zealand to travel all over the world. 

The IATA code for Air New Zealand is NZ. Their ICAO code is ANZ and their Callsign is NEW ZEALAND.

Destination (Domestic, International)

Air New Zealand operates many flights including domestic flights within New Zealand and international flights across the world, Pacific Rim and the United Kingdom. The most popular domestic destinations are: Auckland, Christchurch, Dunedin, Nelson, Queenstown, Rotorua, Taupo, Wellington. Besides, these New Zealand destinations are worth in your travel list: Blenheim/ Marlborough, Gisborne, Hamilton, Hokitika, Invercargill, Kerikeri, Napier, New Plymouth, Palmerston North, Tauranga, Timaru, Whangarei. Air New Zealand flies to below destinations in Australia: Adelaide, Brisbane, Cairns, Gold Coast, Melbourne, Perth, Sunshine Coast, Sydney. In Pacific Islands, the airline operates flights to Fiji, Cook Islands, New Caledonia, Norfolk Island, Samoa, Tonga.

Reward programs – promo

The airline operates a frequent flyer program under the style of Airpoints. Flyers on Air New Zealand flights and partner flights earn Airpoints Dollars which can then be redeemed for flights and gifts available on Airpoints Store. Airpoints are awarded when shopping for products and services with more than 50 Air New Zealand partners which may include both non-travel based and travel-based partners. Air New Zealand is an alliance partner with Star Alliance. The alliance allows Air New Zealand to offer services to 1330 airports in 192 countries through partner airlines. Passengers flying on Air New Zealand ticket with alliance partners are also eligible for rewards. 

Cancellation & Refund Policy

Fares are only refundable under the following criteria:

• It was specified in the original conditions of your fare, or
• Local legislation requires a refund when a flight is cancelled by the operating airline, or
• The request qualifies for the Air New Zealand COVID-19 compassionate refund policy.

Besides, you can request a COVID-19 compassionate refund if one of the following applies:

• You can no longer travel due to ill health on advice from your doctor. For example, a pre-existing medical condition which means you can't utilize a credit as your doctor has advised you not to fly over the next 12 months (supporting documentation may be required)
• You are suffering financial hardship as a result of COVID-19. For example, loss of employment (supporting documentation may be required)
• Please contact Air New Zealand support center or your booking agent for further assistance in case you need to cancel or refund your tickets.